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Publications 13 January 2014
Performance Management and Public Service Improvement
This report has been prepared for the Commission on Public Service Governance and Delivery. It draws together research from around the world to address four...
Publications 8 January 2014
Collaboration and Public Services Improvement
Governments across the world have adopted collaborative approaches to managing public services in a bid to tackle wicked issues, improve services and contain costs. Collaboration...
Publications 6 January 2014
Achieving Accountability in Public Services
This report has been prepared for the Commission on Public Service Governance and Delivery. It draws together recent debates and research evidence to address questions...