Improving Public Services

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Publications 17 July 2015
High Performing Councils Think-piece
This report, written by Dr Barry Quirk, examines what makes for a good council. Dr Quirk is one of the UK’s most experienced and...
Publications 12 November 2014
Regulation and Financing of Bus Services in Wales
This report by the Public Policy Institute for Wales (PPIW) suggests that a significant element of government subsidy is being captured as profit by the...
Publications 1 November 2014
Moving Forwards: Improving Strategic Transport Planning in Wales
This report, from the Public Policy Institute for Wales (PPIW), considers what the Welsh Government might learn from the theory and practice of strategic transport...
Publications 17 January 2014
The Implications of ‘Small Country Governance’ for Public Services
This report was prepared for the Commission on Public Service Governance and Delivery. It examines what is meant by 'small country governance', discusses whether it...
Publications 13 January 2014
Performance Management and Public Service Improvement
This report has been prepared for the Commission on Public Service Governance and Delivery. It draws together research from around the world to address four...
Publications 8 January 2014
Collaboration and Public Services Improvement
Governments across the world have adopted collaborative approaches to managing public services in a bid to tackle wicked issues, improve services and contain costs. Collaboration...
Publications 6 January 2014
Achieving Accountability in Public Services
This report has been prepared for the Commission on Public Service Governance and Delivery. It draws together recent debates and research evidence to address questions...